Skills

Cloud Security Posture Review

Performs a comprehensive cloud security posture review against CIS benchmarks for AWS, GCP, or Azure. Checks identity, networking, logging, encryption, and compute configurations, then produces a scored findings report with prioritized remediation steps in a Google Sheet.

Cohort Analysis

Performs cohort analysis to understand user retention, engagement, and revenue patterns over time. Groups users by signup date, acquisition channel, or plan type and tracks how their behavior changes week over week. Identifies which cohorts retain best and what drives long-term engagement.

Compliance Evidence Collector

Automates the collection and organization of compliance evidence for SOC2, ISO 27001, or HIPAA audits. Pulls evidence from AWS configurations, Google Drive policies, and Jira tickets, then organizes findings into a structured evidence package with control mappings and gap identification.

Compliance Tracking

Monitors and tracks employee compliance with mandatory requirements including training completions, certification renewals, policy acknowledgments, and regulatory deadlines. Sends automated reminders, generates compliance reports, and flags overdue items for HR action.

Content Calendar

Creates and manages content calendars for blog posts, social media, newsletters, and other content channels. Schedules content with assignments, tracks creation progress, coordinates cross-channel publishing, and ensures consistent content cadence.

CSAT Tracking

Monitors customer satisfaction (CSAT) scores across all support channels. Tracks satisfaction trends by agent, team, and issue category. Identifies patterns in low scores, generates improvement recommendations, and alerts managers when satisfaction drops below thresholds.

Customer Segmentation

Creates customer segments based on purchase behavior, engagement patterns, and lifetime value. Implements RFM (Recency, Frequency, Monetary) analysis and behavioral cohorts. Enables targeted marketing campaigns, personalized recommendations, and churn prediction for each segment.

Dashboard Generation

Creates custom analytics dashboards with key performance indicators, interactive charts, and automated data refresh schedules. Connects to data sources, designs metric visualizations, and sets up alerting for KPI thresholds. Supports executive dashboards, team dashboards, and operational monitoring views.

Data Classification Scanner

Scans GitHub repositories, S3 buckets, and Google Drive for personally identifiable information (PII), protected health information (PHI), financial data, and other sensitive content. Classifies findings by data type and sensitivity level, maps data flows, and generates a comprehensive data classification report with remediation recommendations.

Deal Tracking

Monitors deal progression through pipeline stages in HubSpot or Salesforce. Tracks deal values, close dates, win probabilities, and stalled opportunities. Generates pipeline reports with revenue forecasts and highlights deals that need attention or follow-up.

Deployment Management

Manages application deployments across environments with strategies like blue-green, canary, and rolling updates. Tracks deployment history, provides rollback capabilities, and monitors health checks post-deploy. Ensures safe and reliable releases to production.

Design Handoff

Facilitates the design-to-development handoff process. Extracts design specs from Figma, generates component documentation, exports assets, and creates implementation checklists. Ensures developers have all the information they need to build pixel-perfect implementations.